The Qantas First Class Lounge Melbourne gets a long awaited review

The mere sound of the Qantas First Class Lounge in Melbourne had us in great anticipation. We are expecting first class food above business class and first class amenities. Read on to see if Qantas delivered the goods or it was all a bit of a flop.

Quick Index Qantas First Class Lounge Melbourne

• • First impressions
  • Overview and seating
  • Business Facilities
  • Food and Drink
  • Bathroom and Shower facilities
  • Final Thoughts 

First Impressions of the Qantas First Class Lounge in Melbourne

It was really difficult to find the First Class lounge in Melbourne. It is in a separate location to the business class lounge and Amex Lounge. It is also no where near the Emirates Lounge in Melbourne. You need to use a separate lift/ elevator too! Despite following the signs, we still had to ask an airport worker (and there were not many around) for the location of the lounge.

Don’t forget flying during Covid is going to have a bit of an effect. The first major disappointment was the closure of the spa. What do you mean no massage treatment?? Even British Airways offered a free 15 minute treatment but that was in the good old days, before the C word!

Now let’s have a closer look at the Qantas First Lounge

The lounge Overview and seating

The second thing we are struck by is the size of the Qantas First lounge. The size of the lounge isn’t great, but is probably tailored correctly to the number of first class passengers on an international flight. It will never get crowded since access is quite difficult. It is not worth upgrading to a first class ticket just to use this Qantas First Class Lounge in Melbourne. Let’s be clear about that!

The lay out is spacious and it feels a lot more exclusive than the business class lounge. We like the fact that there are more walled off areas, adding a sense of privacy.

The seats are more stylish and show no signs of wear and tear. The chairs and sofa could actually be leather. We had a sniff, but the jury is still out, there are some very good faux leather materials out there you know! We’ll wait for Qantas to read our review and respond!

You also get a better view, as in a tarmac view. The Melbourne International Business Class Lounge is artificially lit to the max due to its location. The Qantas First Lounge, on the other hand has a huge expanse of glass on two sides, allowing plenty of natural light to flood in.

The business facilities

The last thing you want to do is work in a lounge right? Qantas will provide you a separate work area, should the need arise. You even get your own conference and meeting room. We wonder how many people have actually used this space since the furniture looks extra new! In case you’re wondering, the Wi-Fi signal is strong. 

Food and Drink

What you get in food and beverages is not that different to the Melbourne International Business Class lounge that we have also reviewed. What you do get is a sense of exclusivity, as the Qantas First Lounge has a separate restaurant like dining area. The staff are better dressed and more attentive to your needs. The seating area looks like a modern restaurant with very comfortable dining chairs. As you can see from the pictures, it was not a busy time.

The alcoholic beverages are all top shelf quality. The food is made to order. As it was breakfast there was no salt and pepper calamari to order. This is apparently the dish you must try!

The breakfast menu was ok. It wasn’t that different to the business class lounge. In fact the most interesting made to order dish was very similar to one we have tried before. On offer were, pancakes with fresh fruit, a cooked breakfast, a toasted ham and cheese brioche, a quinoa salad with poached egg and avocado or Bircher muesli.

Nothing is buffet style due to Covid 19. Gone are the days of the heated lamps and tongs to help yourself. The only signs are social distancing and hand hygiene reminders. It goes without saying a mask is obligatory.

Bathroom and shower facilities

The shower suites have more character in the Qantas First Lounge in Melbourne than the  business class one. The tiles are less sterile, being a warm stone colour and more like a bathroom.

They were of course not busy and no line, unlike at the Al Mourjan business lounge in Qatar.

But, that was of course pre-covid! Pump size organic shower gel, shampoo, conditioner and hand wash are standard. The brand is L.U.E. a cosmetics company called LaGaia which makes Organic babycare products. A 500ml of body cream is $52 AUD. If the spa were open, these are the products that you would be slathered all over you.

Final Thoughts

Overall, the Qantas First Lounge was a pleasant experience. It was good because there was not a children’s play area, complete with noisy little people. It has the same facilities as the business class lounge and so an upgrade is definitely not worth it. The lounge is smaller but also quieter. If you value peace and quiet the most, it’s a great pre-flight experience. Had we visited at lunch time, perhaps the menu would be more exciting. Time to book the next flight!

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There are 2 lounges at the domestic terminal in Melbourne for business class passengers. Here we review the Qantas Club lounge. Don’t confuse it with the Qantas Domestic Business Lounge. Definitely not same same!

Before you are allowed in remember Qantas has a strict dress code. To ‘ensure  an enjoyable experience’ make sure you read this first. No beachwear! (Erm who wears that to fly anyway?) and no singlet tops for men. No UGG boots and no thongs! By thongs we mean flip flops. They’re not going to check your underwear! (See our Ultimate Aussie Slang Guide to help you understand more of the native lingo!) No sleepwear. Don’t show too much flesh or look like you’re heading off to the gym. Make sure your tops don’t have offensive slogans or images on them. (But an ‘I love Qantas’ T shirt is probably fine!)

Qantas call this particular domestic business lounge the Qantas Club. The domestic lounge got a much needed makeover. According to previous reviewers, the space for business travellers was like a dark, scary corridor! It was also cramped. 

We visit on a busy Friday evening. It is definitely being tested to the maximum. Seating is sparse, conversation is loud and most of the shower rooms are busy! It is very unlike the pictures Qantas show you on their website.

On our next visit, compare the difference!

Here are the positives and negatives of the Qantas Club Domestic Business Class Lounge at Melbourne Airport. No wonder Qantas shorten it to The Qantas Club, it’s quite a mouthful to say, otherwise!

In July 2021, borders into and out of Australia are still closed. Therefore the only flights operating are domestic flights. It is understandably way less busy. There is much more space due to physical distancing requirements and the lack of travel in general.

POSITIVES Qantas Club Lounge Melbourne Airport

The lounge location is just after security. Turn right and go up the escalator. The other business class lounge is for when you turn left at the top of the escalators.

The lounge is spacious and has a light airy feel. It is very long. The placement of the bar and barista coffee machine is nice and central. The luxury touches of marble and shiny stainless steel are new and inviting. The new wooden floors give the lounge a modern touch. It looks so much better than carpet. Carpet is so last century!

The wi-fi is fast and there’s no need to ask for a password. There are plenty of charging points. Look under or near your seat.

There are various types of seating. You can grab a bar stool while you chat to colleagues or sit on the more padded chairs and armchairs. If you need to work there is desk seating too.

Shower and toilet facilities

Showers are available in the toilet areas. There’s no reservation system, you just go and try your luck.

Towels are a bit on the thin side. The glass is frosted so you can see if someone is using it (apart from the engaged red sign in the lock).

The central bar looks and feels like any classy Melbourne City watering hole. It’s clean and the service is friendly and efficient. You can order beer on tap or get bottled beer. There’s no help yourself beer at the Qantas Club. You can help yourself to wine and sparkling wine. Spirits have to be requested too. Qantas clearly want to keep you in a decent upright state before your flight. 

The barista made coffee comes with latte art and tastes great. Melbourne lattes are good in the Qantas Club  business lounge!

NEGATIVES Qantas Club Lounge Melbourne Airport

Catering

The biggest disappointment is the food. Avoid it, if at all possible. You probably don’t want to eat there unless you’re really hungry or like food you used to cook when you were a student living away from home! Take a look at the uninspiring food menu.

You can make your own toasted sandwich. There are various fillings on offer. In our opinion it wasn’t very different to the AMEX lounge at Melbourne International Airport. The taste of the one hot dish was very bland. A microwave meal for one is tastier than the pasta dish on offer.

Sorry Qantas catering, you need to lift your game. The food definitely doesn’t match the pictures on their website. 

The good news is that by July 2021, the food had improved!

There was no more self service, as the Covid 19 pandemic meant social distancing, improved hygiene measures and maybe the chefs had more time to prepare better tasting food.

The wine selection is also mediocre. Qantas has not pulled out the stops when it comes to the grog! Maybe they’re thinking, no one will notice. 

Busy busy busy.

The lounge is heaving at the end of a working week. Friday evening at the Qantas Club domestic lounge is like Friday evening in the city. There’s people everywhere, drinking and socialising. It’s noisy and you can hear everyone’s conversations.

Who can get into the Qantas Club?

A lot of people!

Business class ticket holders flying on a Qantas or Jetstar flight. But you wouldn’t come here, you would go next door.

Qantas Gold or Emirates Platinum Gold.

China Eastern Miles Gold.

Sapphire and Emerald business or first class travellers travelling on a Qantas flight. Again though, you won’t be happy here.

Buy Qantas Club Membership ($399 once off joining fee and $540 per annum). Not worth it in our

opinion.

Buy a day pass for $49 if you’re a Qantas Silver member. Must buy in advance. No at the door purchases.

Final Thoughts

The Qantas Club lounge is the poor cousin of the Qantas domestic business class lounge. There’s no Asian Spice Bar, it’s not peaceful and the food is a taste disaster! On the positive side it is much lighter and has a brighter feel than its predecessor. If you have the choice, head next door!

The above comments were made pre Covid 19 pandemic times! The food has now improved. With less travellers it felt more luxurious and less rushed. 

When you leave this will be your seat on the plane if you’re flying business class domestically in Australia. 

Booking.com

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Bangkok Miracle First Class Lounge

Here is our review of this shiny and modern lounge. Bangkok Miracle first class lounge is one you can pay for. Contrary to its name, it is not for first class passengers. Will water get turned into wine? How miraculous is the lounge? Read on to find out!

This lounge is part of the Collinson Group. The Collinson Group introduced the Priority Pass Program which basically allows anyone on any airline, regardless of travelling class, to use their network of lounges. The maximum time you can spend in here is 2 hours. Compare what you get in a fee paying lounge to other business class lounges directly affiliated with airlines such as Emirates, British Airways and Qantas.

Before entering, we expect it to be a bit like the American Express lounges in size and facilities offered. It is way fancier than an American Express lounge. Keep reading to find out why!

Quick Index Bangkok Miracle First Class Lounge

• Location
• Bangkok Miracle First Class Lounge dress code?
• Who can get in
• Seating
• Bathrooms and Showers
• Food and Beverage
  • Food
  • Beverages
• Final Thoughts

 the Bangkok Miracle First Class Lounge Location

After passport control you go up to Level 3. The Bangkok Miracle first class lounge is located opposite gate D6. It is well signed, so you will be able to find it easily.

Our next flight is to Dubai via Emirates in economy class. Yes, we fly economy too! We don’t get to go to the Emirates  business class lounge in Bangkok, unfortunately. 

Bangkok Miracle First Class lounge dress code

There doesn’t seem to be any particular dress code enforced. However, be careful to cultural sensitivities in many countries.  

Who can Get In

Anyone who has joined the Priority Pass Program and their guests! You can book a slot online or just go from lounge to lounge to see which one has space during busy periods.

Seating

The lounge is a good size. There is a variety of comfortable padded armchairs for lounging in and harder chairs at dining tables. They come in a variety of colours, textures and comfort levels.

The armchair style chairs have a small coffee table in front of them. You can bring your finger food and drinks to these areas.  As usual, the tables are way too small to fit much onto them. However, most people aren’t travelling in large groups and you can always put two tables together, if the need arises.

When you walk past the seating area, in the picture above, you come to the dining area. There is a long dining bench to eat. If you prefer looking at your dining companion, there are smaller square tables with 4 chairs around each table.

If you turn left, when you come in there is another area of various seating available arranged in mini zones.

There’s a business area with a long communal desk with charging points. It’s at the back of the lounge.

Bathrooms and Showers

It’s shower time! There are two showers in the Bangkok Miracle lounge.

They are quite new, so still shiny and clean. The soap is of an unidentified brand. If you’re fussy or have sensitive skin, we recommend you bring your own.

Food and Beverages

Most business class lounges change their food according to the time of the day. We visit at 4pm so in between lunch and dinner time. There’s a reasonable variety of hot and cold choices, including some unique Thai food. However, there are breakfast items available. This is probably because the lounge wants to provide a 24 hour menu.

The food is rather reminiscent of an American Express Lounge. It is not quite up to the standard of an airline lounge like Emirates, Singapore Air or Cathay Pacific. The food selections however, are better than an American Express lounge. Plus, there is the added benefit of made to order dishes.

There’s no made barista made coffee, instead it’s a machine which whips up your latte or capuccino. Tea consists of a heated water jug and various caffeinated and herbal tea bags for you to choose from. If you need milk, there is milk in the fridge.

You do however get to order a selection of dishes, made freshly upon request. They are quite small, but, if you’re hungry, you can order more than one!

The Food

The best part of the Bangkok Miracle First Class Lounge is the made to order little dishes. We say little, because they really are small! You can order two at a time and they come out of the kitchen with lightning rapidity!

We really want to try everything but feel bloated so we only get the won ton soup to share.

There is a selection of hot food in the silver serving dishes with lids.

There are 5 hot dishes on offer. The most colourful dish is below. The range and taste of food is good. There are  western and eastern options.

Throughout the lounge there are sweet and savoury treats. There are some wrapped foods, presumably so you can take them away.

There are two sides to the lounge and the food on both sides is the same. You can only get the freshly made dishes however, on the dining room side.

The beverages

The fridges contain the usual soft drinks, like, Coca Cola and Sprite, water and beer.

There is one red and one white wine offering. The hard liquor consists of familiar worldwide brands you can buy in the supermarket. It’s make your own and help yourself time!

The hot drinks selection is tea and coffee.

There is no bubble tea, which is a current craze in soft drinks. Basically it’s milky sweet tea with tapioca pearls in it. Know any lounge that serves this kind of tea? If you do, let us know. Maybe in Taiwan, where it originates from?

Wi-fi and Charging Points

If you get a wall seat, there are sockets in the wall by the armchairs. If you don’t, don’t panic! Look down at your feet and you will find charging points in the floor. The wi-fi did not seem to work in the lounge and we were too busy eating and taking photos to ask someone!

About the Collinson Group and Priority Pass

The Collinson Group is behind the huge network of airport lounges across the globe, that you can pay for. They have approximately 1300 lounges worldwide. They claim that their lounges ‘transform the airport experience from an endurance test to a moment of indulgence’. We can certainly agree with the sentiment of endurance when you fly economy class. 

The idea of getting away from the noise and crowds of airport terminals for the masses is great. Whichever airline you fly with, you can gain access into one of these lounges by paying for each visit or if your membership allows, gratis.

Priority Pass membership rates

Here’s how much it will cost you to get into a Priority Pass Lounge.

There are three membership tiers: standard, standard plus and prestige.

Each tier gets more expensive as you would expect. Everything is priced in US dollars and converted back to your local currency when you join. 

Standard yearly membership is $99 USD. Each time you want to use a Priority Pass Lounge you pay USD $32 and so does your guest.

Standard Plus yearly membership is $299 USD. You get ten free visits per year and thereafter $32 USD and so does your guest. Note, your guest doesn’t get 10 free visits!

Prestige annual membership is $429 USD. Every time you visit a Priority Pass Lounge, it’s free for you! Your guest pays, you’ve guessed it $32 USD to join you.

About Suvarnabhumi International  Airport

Suvarnbumphi is a huge airport in Bangkok, the Thai capital. The airport itself is quite new. It was completed in 2006. Suvarnabhumi airport is all glass and metal, a shiny modern mega building. Previous to this, Don Meuang Airport was the international hub for flights into and out of the City of Angels. Yes, to Thai people ‘Krungthep’ is the city of angels. Only foreigners call Bangkok, by the name, well, Bangkok.

Flights still land and take off from Don Meuang. Notably the low cost carrier Air Asia still uses Don Meunag International. The ‘new’ Suvarnabhumi Airport has a direct sky train link to Phaya Thai station which is on the co- constructed German – Thai built sky rail (BTS – Bangkok Transit System). You can also get a free transit bus between Don Meuang and Suvarnbumphi.

Final Thoughts

Here’s a summary of what you get and what you don’t in the Bangkok Miracle First Class Lounge.

You are on limited time. You can stay for a maximum of 2 hours only. However, we stayed longer and no one asked us to leave!

It’s quite a large and spacious lounge with some seats overlooking the main terminal. This means you can hear all the noise of the people at the gates nearby. But, that also means, there is an occasional plane to look at.

You get some natural light and free wi-fi.

There’s a shower if you need to freshen up.

What you don’t get is gourmet food. Don’t expect the food to be up to the standard of a ‘real’ business class lounge.  However, the food is quite decent. 

You also don’t get premium alcohol and barista made coffee. All in all, it’s a decent offering and a space to get away from the crowds in the main terminal building (even though you can see people through the glass!)

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Qantas International Business Lounge Melbourne 

Here is our review of this shiny and modern lounge. It is spacious and comfortable with fast Wi-fi. A calm oasis to relax in, before your long haul flight. We visit at both breakfast and lunch time. The menu changes at mid day. Only1invillage tells you what you get and what you don’t, in the coffee Capital of Australia!

Australia’s national carrier Qantas has recently spent a lot of money refurbishing its domestic lounges. Are the lounges of the same standard for international passengers in Melbourne, Australia? When Down Under, find out if you’re getting a dud or a gem, when you fly through or from Melbourne International.

Quick Index Qantas International Business Lounge Melbourne

• Location
• Qantas business class dress code?
• Who can get in
• Seating
• Bathrooms and Showers
• Food and Beverage
  • Breakfast
  • Beverages
• Final Thoughts

 the Qantas International Business Lounge Location

After passport control in Terminal 2 you go through the duty free shops. Keep following the signs. The lounge is located down an escalator and is opposite the Singapore Airlines and American Express Lounge.

Qantas International business class dress code

Quite a lot of people can use this lounge. Before you get dressed though, please read our guide of what to wear and what not to wear! How embarrassing if you get refused entry because you’re not properly dressed!

Who can Get In

Emirates code share customers who are flying business class can use this lounge, but will probably opt for the Emirates lounge. Also business class passengers of the following airlines. Get ready for the long list! Cathay Pacific, Japan Airlines, Malaysia Airlines, Qatar Airways, Sri Lankan Airways, LATAM (Chilean), China Airlines, China Southern, China Eastern, Garuda Indonesia, Fiji Airways, Jetstar, Vietnam Airlines and Sichuan Airlines.

You can also gain entry if you have racked up enough points with your airline. Usually if you’re in the top two tiers and have jewel status of at least a sapphire, you can use the Qantas international business lounge in Melbourne. For Qantas you have to hold gold status. For Emirates, gold and platinum status gets you in. If you’re a Oneworld alliance flyer and have sapphire or emerald status, come on in!

Lastly, if you’re a Qantas Club member or you have a single entry pass, then come on in and relax.

Seating

The good news is that the lounge is very big. It can hold up to 350 people apparently. Still you don’t want it to be full and at capacity! You come to a lounge to get away from the terminal crowd.

The best thing for families with small children, is the play area. It would be better however, if it was enclosed, so you can’t hear the screeching of the little darlings. Take a leaf out of Emirates’ children’s area in Dubai. For a review of the Emirates business class lounges in Dubai, click here.

There’s a business area with a sleek long desk and photocopier machine/printer at one end, just after the reception desk. Set up here if you need to get some work done.

The seats range from armchairs in small groups to bar stools. They come in a variety of colours, textures and comfort levels. As usual, the tables are way too small to fit much onto them. However, most people aren’t travelling in large groups and you can always put two tables together, if the need arises.

Bathrooms and Showers

Close your eyes it’s time for the shower shots!

You ask for a towel and an amenity kit at reception. It isn’t help your self service and there is no attendant like at the Qantas Sydney international lounge.

The shower area is located in the middle of the lounge. 

There are also separate toilet areas.

The showers have a toilet inside them too, so they’re more like a mini bathroom.

The toiletries have been exclusively designed for Qantas by Aspar. The 500ml body lotion retails at $50AUD per bottle. When you get on the A380 Qantas plane, inside your amenity kit, you will find an exclusive offer for Aspar products. You enter a code on the Aspar website and you get $50AUD discount. Conditions apply.

Food and Beverages

Feeling hungry? Like all business class lounges, the food changes according to the time of the day. We visit at breakfast time on one occasion and another time for lunch. There’s a very good, not quite excellent, variety of hot and cold choices, including Qantas’ signature ‘made to order’ dish of the day.

The drinks selection never changes, don’t worry. You can still mix yourself a cocktail at 8am!

Being in Melbourne you are guaranteed great coffee. Barista made is best. There are 2 self service machines, but who in their right mind uses them, when you’re in the coffee capital of Australia?

The breakfast

The cold options are a Western style selection. On offer for breakfast is fruit salad, yoghurts, cereals and muesli.

Now onto the hot food. It’s what we call a full English.

For those of you who don’t know what that is, it’s pretty tasty, but, not so healthy. Fried or grilled sausages, bacon, eggs, mushroom and hash browns are standard. For the health component grilled tomatoes are usually offered too. It’s not all bad!

If that’s too unhealthy for you, you can always try the special dish of the day. It is cooked to order, so it’s guaranteed to be fresh. The business lounge plate of the day is next to the barista coffee bar. You place your order and hang around for about 5 minutes. They call your name, when your food is ready.